Privacy Notice

Privacy Notice

At Virotenacosh, we are committed to protecting your privacy as much as we are committed to protecting your skin. This notice explains how we collect, use, and safeguard your personal information. Our promise is simple: your data is never a commodity to be sold.

1. Information We Collect

To provide you with precise skincare recommendations and reliable delivery, we collect the following:

  • Identity & Contact Data: Name, email address, shipping address, and phone number.

  • Skincare Preferences (Optional): If you participate in our skin consultations or inform us of your skin type (e.g., oily, sensitive), we record this to provide a personalized experience.

  • Payment Data: Your payment details (such as credit card numbers) are processed directly by PCI-compliant third-party gateways (e.g., PayPal, Stripe). Virotenacosh does not store or have access to your full financial details.

  • Technical Data: We automatically collect your IP address, browser type, and browsing patterns via cookies to optimize your experience on our site.

2. How We Use Your Data

We limit the use of your information to:

  • Order Fulfillment: Processing payments and completing the delivery of your products.

  • Personalized Skincare Experience: Tailoring our advice and product suggestions based on your skin history.

  • Brand Communication: With your consent, sending updates regarding Virotenacosh new arrivals and exclusive gifts.

  • Security & Fraud Prevention: Detecting and preventing potential fraudulent transactions.

3. Data Sharing Boundaries

We only share your information with trusted partners when necessary:

  • Logistics Partners: To ensure your package reaches your doorstep accurately.

  • Service Providers: Such as Shopify and email marketing systems that maintain our website operations.

  • Legal Requirements: Only when mandated by law or to protect the legal rights and safety of our brand and community.

4. Your Rights & Choices

As a Virotenacosh customer, you have the right to:

  • Access: Request a copy of the personal data we hold about you.

  • Correction/Erasure: Request that we update or permanently delete your information.

  • Opt-Out: Unsubscribe from marketing communications at any time via the link at the bottom of our emails.

5. Data Security

We employ SSL encryption to protect data during transmission and regularly review our internal security protocols. Because skincare data is personal, we store it in environments that meet rigorous security certifications.

6. Contact Us

If you have questions about this Privacy Notice or wish to exercise your data rights, please contact us at:

  • Email: service@virotenacosh.com

  • Address: 23 BARNABAS RD, SUITE 100 HAWLEYVILLE, CT 06440